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AI Chatbots Vs Human live chat : How AI chatbots are improving the CX

This is a scenario where we are contemplating if the future of customer service will be around chatbots and humans will be out of the equation. There are some challenges that human-based customer services face. They are, for example Many queries remain unattended simply because a human service executive skipped it. The customers are always […]

How Artificial Intelligence(AI) and Machine Learning(ML) are helping in Cybersecurity

The application of deep learning technology is evident in the areas like marketing, sales, healthcare, and finance. The field where we hardly hear about its implementation is cybersecurity. Tech giants like Google, Facebook, Microsoft are already leveraging the benefits of AI and machine learning into their system while others are still trying to catch up. […]

5 Artificial Intelligence (AI) use cases in retail

How are retail companies using latest technologies such as augmentation, artificial intelligence, machine learning to keep themselves ahead of their competitors today, and what innovations are being pioneered as potential retail game-changers over the next decade? In this article, we are covering 5 use cases of AI in which AI is being integrated in the […]

How AI is bringing opportunities in Banking & Finance industry(BFSI)

Artificial Intelligence (AI) had been in India since long, where the universities and research institutes had been trying to explore the development of this technology, to attain some maturity. In recent years, industries have started using this technology in their business improvements. Banking and financial industries are one of the frontrunners and interacting with the […]

Artificial Intelligence(AI): Real world problem solver

Artificial Intelligence may be a concept unknown to a majority of consumers, but we unknowingly using AI in our everyday life. How? What about the smartphones with Google Now and Siri, they help find information for you when you need it. With real-time problem solving skills the only thing you have to worry about are […]

RPA to AI : UiPath and Google AI partnership

After the successful collaboration with Capital G, UiPath has now announced their new integration with Google cloud contact center AI.  Brief introduction about cloud contact center AI:  Cloud contact center AI is designed to provide automated and human-like responses to the customers. It is an excellent step towards an enhanced user experience (UX) as users […]

Artificial Intelligence Consulting : Is your business ready for AI?

Are you looking to use AI in your business and need to find the best AI consultants? Here are some experts views on why artificial intelligence consulting is beneficial for your business. Charlie Guerini, Senior Director of Global Operations & Head of Europe, Alphanumeric Systems, Inc. says What is Artificial Intelligence (AI) consulting? The purpose of […]

Artificial Intelligence(AI) in Marketing

Artificial Intelligence(AI) is driving the world of marketing and advertising. In this process, network analysis is going to play a big role. Slowly we are moving from traditional data analytics to the most charming data science in a way that we are moving from traditional marketing to digital marketing. As a result of it, companies become […]

Pseudo-AI: When humans do bots work

To make machines scale up in the interaction in real time, to make decisions quickly and uniformly through rules, make an intelligent move at least as intelligent than a human, the system of artificial intelligence was proposed. In such a system, a machine is programmed to work intelligently. There are many communities that have been […]

Top 6 technology disruptors for 2018

An industrial revolution (it is official to call it Industry 4.0) is on our way. This time it will be technology that will drive this revolution. AI and IOT will be central to almost every application. This revolution will completely transform the way economy is generated. Most of the contemporary technologies will be replaced by […]